Connect Cometly to AdStellar AI

Cometly is a server-side attribution platform that provides more accurate conversion data than traditional pixel-based tracking. Once connected, you can use Cometly's attribution data as your Results metric for campaign performance analysis and AI optimization.

You'll need:

Once validated, the card will expand to show configuration options.

After connecting, configure these three settings before syncing.

Choose how credit is assigned to your ads for conversions:

First Touch works best for most advertisers since it identifies which ads initiate customer journeys.

Define how long after an ad interaction a conversion can be credited:

Lifetime attribution gives you the most complete picture, especially for products with longer sales cycles.

Select the timezone that matches your Cometly Space settings. This ensures dates convert correctly when syncing. The timezone must match exactly, or data may be attributed to incorrect dates.

The Events to Sync section lets you choose which Cometly conversion events to bring into AdStellar AI.

Cometly tracks two types of events:

To add an event, click it in the Available Events column to move it to Selected Events.

To remove one, click the X next to it.

Only selected events will sync and become available as result metrics.

After configuring settings and selecting events:

The Last Synced timestamp updates once finished.

Once synced, you can set Cometly events as the result metric for any campaign.

A progress banner will appear while AdStellar AI backfills historical data. Once complete, the Results column shows your Cometly conversion data.

Cometly data syncs automatically based on your plan:

You can trigger a manual sync anytime from Settings → Integrations by clicking Sync on the Cometly card.

No events found when selecting events to sync Your Cometly account may not have conversion events yet, or data hasn't started flowing. Verify your Cometly setup and ensure ads are running with tracking enabled.

Sync fails or shows an error Your API key may have expired or been revoked. Check it's still valid in Cometly, wait a few minutes, and try again.

Cometly events not appearing in Configure Results Make sure you've selected events to sync in the integration settings and that the initial sync has completed.

Result counts don't match Cometly dashboard Check that your attribution model, window, and timezone settings match between AdStellar AI and your Cometly Space.

Data isn't updating Verify your subscription is active (paused subscriptions don't sync) and check your plan's sync frequency.

Contact our support team at [email protected] or use the chat icon in the bottom right corner. Include your workspace name, any error messages, and screenshots of your settings.